Can I send custom data into DeepSync filters?

Yes. Pass user IDs, plan types, experiment variants, or any custom attribute via the SDK or data layer.

What error details are visible?

You see error type, message, URL, and the user's actions in the 30 seconds before the failure—plus full replay.

Can I track insights for a specific element across pages?

Use smart events or CSS selectors to aggregate clicks on shared components like promo banners or nav items.

Can I monitor a subset of users only?

Absolutely. Build segments for enterprise trials, paid customers, or internal test accounts and scope all insights to them.

How does AI integrate with recordings and heatmaps?

AI summaries link to the underlying sessions and heatmaps that support each recommendation—never black-box guesses.

AI Insights

DeepSync insights:
Track what matters

Behavior-focused insights help you discover user frustration early and turn problems into conversion opportunities—powered by machine learning and session context.

Behavior-first metricsSmart event trackingSegment watchlistsWeekly AI reports

Frustration signals

Behavior intelligence that surfaces problems early

DeepSync highlights friction before it shows up in revenue reports—combining signals, segments, and AI narration in one workspace.

Rage clicks

Detect rapid repeated clicks that signal broken buttons, slow responses, or invisible blockers.

Dead clicks

Find taps on elements users expect to be interactive—but are not.

Quick exits

Spot users who navigate forward then immediately return, often indicating mismatched expectations.

Error spikes

Isolate JavaScript and asset failures tied to specific releases or browser segments.

Frustration signals

Pinpoint where users get frustrated

Automatic behavior scoring flags sessions worth reviewing—without watching everything manually.

Rage click clusters ranked by page, device, and traffic source
Dead click reports for mislabeled icons, images, and static text
Quick-back sequences that reveal content or pricing mismatches

Debug faster

Isolate errors and replay the moments before they happen

Filter recordings to sessions with console or network failures and watch the user's path leading up to the break.

See stack traces alongside the visual replay timeline
Share error-linked sessions directly with engineering
Track error rate changes after hotfixes deploy

Segments & watchlists

Filter to the audiences you care about

DeepSync ships with dozens of filters—location, campaign, device, duration, custom attributes, and more.

Save default segments so every login starts with your key cohorts
Build watchlists for high-value accounts or experiment variants
Combine segments with AI summaries for weekly stakeholder digests

Smart events

Streamline tracking without a tagging project

Important interactions appear automatically—then link straight to recordings and heatmaps.

Auto-detected clicks and URL visits surface on your insights dashboard
Configure priority events in seconds without engineering tickets
Pair events with funnel steps and AI recommendations for conversion lifts

Content & commerce

Explore how users read and shop

Go beyond pageviews to understand content depth and purchase intent patterns.

See read-through rates on blogs vs single-page exits
Identify most-viewed products and frequent cart abandonment screens
Connect content journeys to signup and demo request conversions

FAQ

DeepSync insights:
Track what matters