Everything DeepSync does, in one place
Install guides for every platform, a reference for every feature in the dashboard, and straight answers to the questions people actually ask. 64 articles.
Start here
The pages most people need first.
Quickstart — from signup to first session
The five-minute path: create a workspace, add a project, paste one script tag, watch a replay.
Install in React (Vite, CRA, SPA)
One tag in index.html — no npm package, no provider, no hooks.
Install on WordPress & WooCommerce
Use the official plugin, or drop the loader into functions.php.
Chatbot & Live Chat — overview
An AI chat widget on your site that answers from your own content, and hands off to you.
Premium features at a glance
Exactly which capabilities require a paid plan, and which tier unlocks each.
I installed the snippet but see no data
The five causes, in the order they're worth checking.
Getting started
Create a project, install the SDK, see your first session.
Quickstart — from signup to first session
The five-minute path: create a workspace, add a project, paste one script tag, watch a replay.
Core concepts — workspace, project, session, visitor
Four words that appear everywhere in DeepSync, and what each one actually scopes.
Creating and configuring a project
Projects are how DeepSync separates data per website or app.
How the DeepSync SDK works
What the tracking script actually does once it's on your page, and what it costs you.
Verifying your installation
How to confirm the SDK is live, and what to check when it isn't.
Reading the Overview dashboard
The landing page after login — your project's health at a glance.
Platform guides
Step-by-step install for React, Next.js, WordPress, Shopify, mobile, and more.
Install on plain HTML or any website
The universal snippet — works on any site where you can edit the HTML head.
Install in React (Vite, CRA, SPA)
One tag in index.html — no npm package, no provider, no hooks.
Install in Next.js
App Router and Pages Router, using next/script.
Install in Vue or Nuxt
index.html for Vue SPAs, nuxt.config for Nuxt.
Install in Angular, Svelte, or SvelteKit
Same one-line tag, placed in each framework's HTML shell.
Install in TanStack Start
The loader belongs in the root shell, not a page component.
Install on WordPress & WooCommerce
Use the official plugin, or drop the loader into functions.php.
Install on Shopify
One paste into theme.liquid, plus a note about checkout pages.
Install via Google Tag Manager
When you can't touch the site's code — with one caveat about consent.
Install on Framer
Site Settings → Custom Code, published sites only.
Install in React Native
One TypeScript file downloaded from the API — no npm dependency.
Install in Flutter
One Dart file plus the http package.
SDK API reference
identify, track, consent, and the handful of other calls you may need.
Sessions & replay
Watch exactly what visitors did, live or recorded.
Session replay
Pixel-accurate playback of a real visit — clicks, scrolls, typing, and rage moments included.
Filtering and finding sessions
How to get from thousands of sessions to the three worth watching.
Live session viewing & co-browse
Watch a visitor's session as it happens, streamed over server-sent events.
Heatmaps
Aggregate clicks, scrolls, and attention across sessions.
Click & tap heatmaps
Where visitors actually click, aggregated across every session on a page.
Scroll heatmaps
How far down a page visitors actually scroll before leaving.
Attention heatmaps
Which sections visitors actually spend visible time looking at, not just scrolling past.
Segmenting and comparing heatmaps
Filter before you render, and put two segments side by side.
Funnels & conversion
Track goals, funnels, journeys, and attribution.
Funnels
Define an ordered sequence of steps and see exactly where visitors drop off.
Goals & conversions
Name a single event as a goal and track its conversion rate and value over time.
User journeys
The most common paths visitors take through your site, visualized as a flow.
Attribution
Which channel, campaign, or referrer actually drove a conversion.
Web analytics
Traffic, demography, marketing, performance, mobile.
Web analytics
Pages, landing pages, exit pages, and traffic sources at a glance.
Demography
Where your visitors are — country, state, and city breakdowns.
Marketing analytics & search queries
Channel, UTM, and campaign performance, plus Search Console keywords.
Performance & Core Web Vitals
Real-user LCP, CLS, and INP, plus your slowest pages and resources.
Mobile analytics
Screens, crashes, and platform breakdowns for React Native and Flutter apps.
Visitors
Unique visitor counts, and a searchable list of individual visitor profiles.
AI insights
Pulse briefs, AI Copilot, and error/friction detection.
Pulse — your AI product manager
A daily brief that surfaces real problems, backed by numbers — not a chatbot guessing.
AI Copilot & Pulse Chat
Ask questions about your analytics in plain English and get answers grounded in your actual data.
JavaScript errors
Every uncaught error your visitors actually hit, grouped and ranked by frequency.
Errors & friction insights
Rage clicks, dead clicks, and other automatically detected friction patterns.
AI visibility
Which AI assistants read your site, and how often they send you traffic.
Chatbot & Live Chat
The AI chat widget, its settings, knowledge base, and inbox.
Chatbot & Live Chat — overview
An AI chat widget on your site that answers from your own content, and hands off to you.
Turning on the chat widget
Enable it, index your content, and check the diagnostics panel.
Chat widget settings reference
Every field on the settings page and what it changes for the visitor.
AI replies, persona & handoff
How the bot decides what to say, and how it hands over to a human.
The chat knowledge base
Three ways content gets indexed, and how to check what the bot actually reads.
Autonomous mode — proactive outreach
Let the widget open itself when a visitor is visibly stuck — with guardrails.
Lead capture
Ask for contact details at the right moment in a conversation.
The chat inbox
Where conversations land, and what you can send back.
Chat widget isn't showing up
The diagnostics panel, and what each failing check means.
Privacy & compliance
Consent, masking, GDPR/CCPA export, erasure, retention.
Workspace & account
Workspaces, projects, team, integrations.
Workspaces
The top-level container for your organization — one or more projects live inside it.
Project settings & embed snippet
API keys, the install snippet, and per-project tracking configuration.
Users & team
Your account details, and where multi-seat access stands.
Integrations
Connect DeepSync to the rest of your stack.
Plans & billing
What each plan includes, limits, upgrades, and invoices.
What each plan includes
The differences that actually matter between Free, Pro, Business, and Enterprise.
Premium features at a glance
Exactly which capabilities require a paid plan, and which tier unlocks each.
Session limits & what happens at the cap
How sessions are counted, and what stops when you hit the limit.
Billing, upgrades & invoices
Where to change plan, what happens mid-cycle, and how to cancel.
Troubleshooting & FAQ
No data? Wrong numbers? Start here.