Filtering and finding sessions
How to get from thousands of sessions to the three worth watching.
Sessions & replay
Watching sessions at random is a bad use of time. The list is filterable by device, browser, OS, country, referrer, bounce status, and session length, and each row shows quick signals — duration, page count, rage/dead-click counts, and a frustration score — so you can triage before opening anything.
Filters worth starting from
| Question | Filter |
|---|---|
| Where is my checkout breaking? | Sessions that reached /checkout and have at least one JavaScript error. |
| Is mobile actually worse? | Device = mobile, sorted by frustration score. |
| Why did this campaign not convert? | Referrer or UTM source = the campaign, bounced = true. |
| What do my best users do? | Session length in the top bracket, page count high. |
Free plans get basic filters. Saved segments — naming a filter combination and reusing it — are available on Pro and above.
Related
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Support is included on every plan, including Free. Tell us what you're trying to do and we'll point you at the right page — or fix the docs.
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