For Ecommerce

Recover carts and
grow revenue.

See every step shoppers take from product page to payment. DeepSync pinpoints the friction—broken coupons, hidden shipping, mis-tapped buttons—that quietly kills orders.

Checkout funnelsMobile heatmapsConversion overlaysGDPR-ready
Ecommerce checkout heatmap in DeepSync

The challenge

What drains ecommerce conversion

Analytics show carts abandoned. DeepSync shows the exact moment a shopper gave up—and why.

Cart abandonment

Shoppers add to cart then vanish at shipping, coupon, or payment steps.

Mobile friction

Small tap targets and layout bugs cost orders that desktop metrics hide.

Hidden costs shock

Unexpected fees at checkout trigger silent exits you never see.

PDP confusion

Product pages bury key info, so visitors bounce before adding to cart.

The solution

How ecommerce teams use DeepSync

Turn shopper behavior into a prioritized list of conversion fixes across the entire purchase journey.

Checkout recovery

Find the step that breaks the sale

Build checkout funnels and replay abandons at the exact field or button that lost the order.

  • Pinpoint drop-off at shipping, coupon, and payment steps
  • Watch sessions where coupon errors or validation blocked checkout
  • Quantify revenue lost at each leak to prioritize fixes
Ecommerce checkout funnel analysis

Product pages

Optimize PDPs with click and scroll maps

See which images, tabs, and CTAs shoppers engage with—and what they never scroll to.

  • Heatmaps reveal ignored add-to-cart buttons and dead zones
  • Scroll maps show whether reviews and specs get seen
  • Compare mobile vs desktop merchandising behavior
Product page heatmap

Mobile experience

Fix mobile friction that costs orders

Rage clicks and mis-taps expose the small mobile bugs that quietly suppress conversion.

  • Detect rage taps on tiny or overlapping mobile elements
  • Replay mobile checkout sessions to catch keyboard and layout issues
  • Validate responsive fixes with before-and-after sessions
Mobile ecommerce session replay
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FAQ

Frequently asked questions.

Ready to understand
users like never before?

Join thousands of teams who use DeepSync to uncover insights,improve experiences, and build better products—faster.

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