Premium features at a glance

Exactly which capabilities require a paid plan, and which tier unlocks each.

Plans & billing

Anything marked with a plan badge in these docs is gated. Here is the whole list in one place.

Pro and above

  • Live session view — watching a visit as it happens
  • AI Copilot and AI session summaries
  • User journeys, marketing attribution, and visitor profiles
  • Performance & Core Web Vitals
  • Friction and rage-click detection
  • Device-segmented heatmaps
  • City- and state-level demography
  • Unlimited funnels and goals (Free gets one of each)
  • Mobile SDKs for React Native and Flutter
  • API access and data export

Business and above

  • DeepSync Pulse — the AI product manager, its findings, PRDs, and fix verification
  • Pulse weekly digest
  • AI visibility tracking

Enterprise only

  • Live Chat and the AI chat widget — including autonomous mode, knowledge base, and the inbox
  • Multi-seat team access
  • Data residency options
  • Dedicated account manager and SLA

Included on every plan, including Free

  • Session replay with the console and network timeline
  • Click, scroll, and attention heatmaps
  • Web analytics and JavaScript error tracking
  • Automatic PII masking, consent modes, and GDPR export/erasure
  • The web SDK, WordPress plugin, and Shopify assets
Gating is enforced server-side and fails closed. A feature that's off for your plan cannot be enabled by flipping something in the dashboard — the API refuses it regardless of what the UI shows.

Related

What each plan includes

The differences that actually matter between Free, Pro, Business, and Enterprise.

Billing, upgrades & invoices

Where to change plan, what happens mid-cycle, and how to cancel.

Still have a question?

Support is included on every plan, including Free. Tell us what you're trying to do and we'll point you at the right page — or fix the docs.

Contact support